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“C” how to ease pressure on ambulance crews


As winter looms with its inevitable increased pressure on the NHS, we are launching a new initiative to help ambulance crews deal with call-outs, faster and more safely.

Traditionally, especially with bariatric or severely impaired patients, two crews are required at the call to safely transfer the patient from home to ambulance to hospital. AAT’s innovative C-Max ambulance stairclimber means just one crew member (depending on operating protocols) can execute the transfer, safely without effort and with no need to move the patient from the stairclimber to other means of conveyance. 

Thus it releases available crews for other calls, and therefore delay.  It also reduces loading and strain on staff, significantly cutting work-related injuries and sickness and consequent costs.

Further, as part of the initiative, AAT will train a nominated team leader, who can then teach all other crew members and new recruits in the Trust in the equipment’s safe operation.

“The business case for using a stairclimber in ambulances is irrefutable. Numerous Services have already adopted the C-Max and are seeing proven, tangible improvements in both customer satisfaction, improved passenger safety during transfer, and staff health & wellbeing. Indeed, users have themselves described our equipment as an ‘uplifting solution to a weighty problem’.”

Peter Wingrave, AAT Director

“The new stairclimbers will not only help our team to support people with limited mobility, but more importantly will allow us to be to offer a higher level of service for people across Torbay and South Devon which means the world to me. This type of equipment helps our organisation continue to provide quality care to the people of Torbay and South Devon.”

Louis Nicholls, Patient Transport Officer at Torbay and South Devon NHS Foundation Trust, whose League of Friends purchased 2no C-Max stairclimbersnfor the Trust’s Patient Transport Services

The battery operated C-Max unit is capable of safely and smoothly moving a patient up to 230kg (36st).  It can ascend and descent steps and stairs, including narrow and/or turned flights, and continue the journey with no need to further transfer the patient into the ambulance and then into hospital. The in-vehicle CEN-approved rear impact securing system enables the patient to remain in the stairclimber during the journey, minimising transfers. 

Accessories including holding devices for oxygen tanks and a Universal Back to ensure every patient can be supported and secured during the transfer process are available. When not in use, the C-Max U2 folds to stow compactly away, optimising space.

To demonstrate how the AAT C-Max works, and help potential customers understand the business case, we’ve produced a short video available on YouTube ( ).

Full details of the equipment supply and training initiative are also available here: .

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